How Do I Schedule an Appointment?

Scheduling Options

By Phone:

Call us at (781) 675-1098 to speak with our scheduling team. Phone hours are Monday-Friday 8am-6pm and Saturday 9am-4pm.

Online Booking:

Use our online booking system available 24/7. Select your preferred date and time, and we will confirm within 2 hours during business hours.

Appointment Windows

We offer convenient appointment windows:

**Morning:** 8:00 AM - 12:00 PM

**Afternoon:** 12:00 PM - 5:00 PM

We provide a 30-minute courtesy call before the technician arrives.

Same-Day Service

Same-day appointments are often available when you call before noon. Availability depends on:

Current scheduling

Your location

Type of repair needed

Priority Service:

For urgent situations like refrigerator failures, we prioritize appointments to prevent food loss.

What to Have Ready

When scheduling, please have:

Appliance brand and model number (usually on a label inside the unit)

Description of the problem

When the issue started

Your complete address

Best phone number to reach you